Overview

At Mehran Speaker House, we prioritize your satisfaction with every purchase. Our refund and returns policy offers a 07-day window for returns and exchanges. However, please note that we do not offer refunds unless the product is deemed completely faulty, in which case we may offer a refund, exchange, repair, or resolution based on the situation.

Eligibility for Return:

To be eligible for a return or exchange, the product must be unused and in its original condition. We do not accept returns for products that have been installed, soldered, or used in any manner that affects their resale condition.

Partial Refunds:

Partial refunds may be considered on a case-by-case basis for certain components or parts of the product if the customer has not fully used or installed them. However, any partial refund or exchange is subject to inspection and approval.

Customer Responsibility:

Customers are responsible for any delivery charges, service charges, or handling fees associated with returns or exchanges.

Process for Returns:

If you wish to return a product, please contact us within 7 days of receiving your order to initiate the return process. We may request additional information or clarification regarding the reason for return before proceeding.

Refunds and Exchanges:

Once your return is approved, we will provide instructions for returning the product. Upon receipt and inspection of the returned item, we will determine the appropriate course of action, which may include a refund, exchange, repair, or resolution.

Shipping Returns:

To return your product, please follow the instructions provided by our customer service team. Customers are responsible for the shipping costs associated with returning the item. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of returned items.

Contact Us:

If you have any questions or concerns regarding our refund and returns policy, please contact us at info@mehranspeakerhouse.pk or Whats App at 0334-5621877.Our team is here to assist you and ensure your satisfaction.